faq
Welcome to our Auto Body Repair FAQs.
Help Center
Auto body repair FAQs — At Ray Harris Paint and Body, we answer your top questions about collision repair, insurance, paint matching, and costs. That’s why we built this guide from 37+ years of shop experience. Additionally, each answer is plain and practical to help you plan your next step. As a result, you’ll have clarity, peace of mind, and confidence before you schedule your repair.
General Auto Body Repair FAQs
How long does auto body repair take?
Repair times vary depending on the damage. For example, small dents may take just a day, while collision damage could take a week or more. However, we always give you an estimated timeline up front, so you can plan accordingly.
Do you use OEM parts?
Yes. We use OEM (original equipment manufacturer) or high-quality replacement parts. In fact, this ensures your vehicle’s repairs meet factory standards. As a result, your car’s safety, performance, and value remain fully protected.
Will my car look the same after repairs?
Yes. Our skilled technicians use advanced tools and precision techniques. In fact, every step of the repair process is designed to ensure quality. As a result, your vehicle is restored to its pre-accident condition and often looks even better than before.
Will my insurance cover repairs?
In most cases, yes. However, coverage depends on your policy and the type of damage. In fact, we work directly with many insurance companies to simplify the process. As a result, you’ll know exactly what’s covered and avoid surprises during your repair.
Do I need multiple estimates?
No. Insurance companies often accept a single, detailed estimate. In fact, at Ray Harris Paint & Body we provide free, accurate estimates you can trust. As a result, you can avoid the hassle of shopping around and get your repair process started faster.
Can I choose my repair shop?
You always have the right to choose your repair shop. In fact, many insurance companies suggest “preferred shops.” However, the final decision is always yours, and we’re here to make the process simple and stress-free.
Can you repair frame damage after an accident?
Yes. We repair structural frame damage using advanced equipment and proven techniques. In addition, our team follows industry standards to ensure precision. As a result, your vehicle is restored to proper alignment, safety, and performance.
Do you offer paint correction for scratches and fading?
We provide professional paint correction to remove scratches and fading. For example, our technicians use specialized tools and proven techniques to deliver lasting results. As a result, your vehicle regains a smooth, glossy, factory-like finish. Moreover, this process helps protect your car’s paint for the future.
Do you repair hail damage?
Yes. We specialize in repairing hail damage repair. In fact, our team restores your vehicle’s smooth, factory finish with proven techniques. As a result, your car looks like new and retains its value.
Can you replace broken windshields or auto glass?
Yes. We provide windshield and auto glass replacement for all vehicle types. In fact, our process ensures a precise fit and a crystal-clear finish. Moreover, every installation is completed with safety as the top priority.
Can you restore classic or vintage vehicles?
Yes. We specialize in classic and vintage car restoration. In addition, our technicians use trusted methods and high-quality materials to ensure authenticity. As a result, your vehicle’s timeless beauty, performance, and value are preserved with expert care.
Do you handle rust repair or refinishing?
Yes. We repair rust damage and provide refinishing services. In fact, our process restores both the look and durability of your vehicle. As a result, you can enjoy a longer-lasting, factory-quality finish that helps protect your car for years to come.
Do you provide full bumper and panel replacements?
Yes. We replace damaged bumpers and panels with precision fit and high-quality parts. In addition, our technicians carefully match paint and alignment for a seamless finish. As a result, your vehicle’s safety, structure, and appearance are fully restored.
What should I bring with me when dropping off my vehicle?
We recommend bringing your insurance details, claim number, and any prior repair documents. For instance, this information helps us start quickly. In addition, bringing personal belongings out of the car ensures nothing gets misplaced. Finally, we’ll walk you through the intake checklist before we begin.
How quickly can I schedule an appointment?
Usually right away. We offer flexible scheduling to meet your needs. In fact, most repairs can be booked promptly without long waits. As a result, you’ll get back on the road faster with minimal downtime.
Can you provide updates by text, email, or phone?
Yes. We keep you updated through text, email, or phone. In fact, we’ll communicate in the way that’s most convenient for you. Moreover, our goal is to keep you informed at every stage so there are no surprises.
Can I talk directly to the technician working on my vehicle?
Yes. We keep you updated through text, email, or phone. In fact, we’ll communicate in the way that’s most convenient for you. Moreover, our goal is to keep you informed at every stage so there are no surprises.
Do you offer after-hours drop-off or pickup options?
Yes. We provide convenient after-hours drop-off and pickup options. In fact, this service makes it easy to work around your schedule. That way, you can plan repairs without stress or interruptions to your busy day.
Contact
Contact Us Today To Get A Free Estimate
Simple, Smooth, and Hassle-Free Appointments
Booking your repair has never been easier. Simply fill out our free estimate form, and our team will quickly confirm your appointment. In addition, we’ll handle the details for you. As a result, you’ll be back on the road quickly and stress-free.
Work Time
Mon - Sat 8:00 AM - 6:00 PM
Sunday: Closed
Holidays: Closed